Trend Micro Worry-Free Business Security

If you are upgrading from 3.0 or 3.6 to WFBS 5.1 be sure to do the folowing:

1. You will need to manually remove 'SMEX' (old version of the messaging security agent). If this is not removed the installation of the new MSA will not work. 

2. The admin password needs to be rather simple. Change the password before starting the upgrade. 

BV

SBS 2008 referrence:

http://www.sbs2008.com/

Wow!!

It's been a year since I last posted! Guess my Facebook page has taken the front seat. Time to get back in the game on my blog.

BV

Server Crash

Note to self... Do not open a terminal session to the SBS server while a backup is running. Server becomes unresponsive.

The crash dump references ntkrnlmp.exe as the source of the crash. More on this later.

BV

Microsoft Response Point

Well... I attended a webinar today on RP. Thanks to all the presenters who discussd the product. I was hopnig for a solution for my business since we are planning to upgrade our phone system this year. Unfortunatly RP is not quite ready yet. There are some great features and the ease of use is Awesome however it lacks several key items.

1. No Music or business messages while on hold (This is HUGE. I can't even guess how many companies use some sort of on hold messaging but it has to be a fairly large number. We use the hold message for cross selling opps.)
2. No paging through the phones. Seems to only support speakers.
3. No off hours autoattendant (There is an auto attendant however the feature needs to support alternate messages for after hours and holidays)

I really want to use RP but cannot based on the 3 items above. Also, there's no clear documentation for integrating RP with a T-1 and IAD device. Tom Strickland did mention that he's installed RP with this type of phone service connection however did not elaborate.

More must be done to education "partners" and the end user admins (me) on how RP can be added to your existing infrastructure.

Take RP to the next level, Please.

Where'd my blog go??

Not sure how it happened, but my blog was marked as spam and was disabled. What's even more strange is how someone else was able to use my blog address sbsbill.blogspot.com. Now my address is sbsbill4.blogspot.com. What's up with that.

Anyway, glad to have my posts back.

BV

MOTHERBOARD

Note to Self- DO NOT keep your workstation connected to the Inter-Tel phone system during a thunderstorm!

My network is protected by UPS's on every PC, Server, and phone system, etc. However as I found out (Twice to be exact) that the phone system can apparently get a surge and pass it on to your PC. I usually keep my system connected via the Comm port to our phone system to make changes. Well, I've toasted my system board twice due to this connection. Not fun! Anyways, Spoke to the phone guys today and they said this can happen and that there's something they can add to the phone or my PC that will prevent this from happening. Either way I'm not connecting that cable unless I need to from now on.

I know... Not SBS related however it is Network related.

Best,
BV

My Link

Well.... Not sure if anybody checks my Blog but had to put a new post out there. I just noticed that a link to my blog is on the SBS Community Lead Blog http://blogs.technet.com/kevin_beares/default.aspx.

Wow... Glad to be listed there and makes me want to post more regularly now. Hmm... have to think of something.

Thanks!

Bill

Rename User

So I don't forget this...

To rename a user after getting married:

Use Rename User wizard, which will change the display name (Server Management -> Standard Management -> Users ->).

This does not change the user's login name or email alias. Manually edit these after changing the users display name.

Best practice is to do three things:
1. Change the display name - this will show the correct name on outgoing email, etc

2. Rename the user account login name and email alias

3. Add a second email alias and make it the primary alias for the user. You want to keep the old address as a secondary until your user has had a chance to update all of his or her contacts.